Privacy Policy

Updated 02 Mar 2020


This privacy policy is for this website xTEN.uk, by xTEN Ltd (Registration number 09012870) and governs the privacy of its users. This Privacy Policy explains the type of information that is collected and recorded by xTEN.uk and how we use it. The Policy also applies to any personal data you provide to us.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at xTEN.uk.


Collecting personal information

The following types of personal information may be collected, stored, and used:

Information about your computer including your IP address, geographical location, browser type and version, .NET version and operating system.

Information about your visits to and use of this website including the referral source, length of visit, page views, and website navigation paths.

Information that you enter while using the services on our website.

Information that is generated while using our website.

Information relating to anything you purchase, services you use, or transactions you make through our website.

Information contained in any communications that you send to us by email or through our website or social media channels, including its communication content and metadata.

Any other personal information that you send to us.

Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.


Collecting personal information

Personal information submitted to us through our website and products will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information for the following:

Administering our website and business.

Personalizing our website for you.

Enabling your use of the services available on our website.

Supplying services purchased through our website.

Sending statements, invoices, and payment reminders to you, and collecting payments from you.

Sending you non-marketing commercial communications.

Processing your application if you apply for a role with us.

Dealing with inquiries and complaints made by or about you relating to our website.

Keeping our website secure and preventing fraud.

Verifying compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website private messaging service). If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.

Your privacy settings can be used to limit the publication of your information on our website and can be adjusted using privacy controls on the website. We will not, without your express consent, supply your personal information to any third party for their or any other third party’s direct marketing.


International data transfers

Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.


Retaining personal information

This Section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations regarding the retention and deletion of personal information.

Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

Notwithstanding the other provisions of this Section, we will retain documents (including electronic documents) containing personal data:

To the extent that we are required to do so by law.

If we believe that the documents may be relevant to any ongoing or prospective legal proceedings.

To establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).


Security of your personal information

We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.

We will store all the personal information you provide on our secure (password and firewall protected) servers.

All electronic financial transactions entered into our website will be securely transferred.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.


Amendments

We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you understand any changes to this policy. We may notify you of changes to this policy by email or through the private messaging system on our website.


Your rights

You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to the following:

The supply of appropriate evidence of your identity (we will usually accept a photocopy of your passport certified by a notary plus an original copy of a utility bill showing your current address).

We may withhold personal information that you request to the extent permitted by law.

You may instruct us at any time not to process your personal information for marketing purposes.

In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.


Third party websites

Our website includes hyperlinks to, and details of, third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.


Updating information

Please let us know if the personal information that we hold about you needs to be corrected or updated.


Use of Cookies

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. For further information please see Google's privacy policy.

Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.


This document was created using a template from SEQ Legal and modified by Website Planet.

Have a question?

Not sure exactly what we’re looking for or just want clarification? We’d be happy to chat with you and clear things up for you. Anytime!

Call anytime

+44 (0)113 347 0655

Email us

theteam@xten.uk