Case Studies

How xTEN help their customers do more with less.

xTEN's client Ten Office team

Ten Group Reduced Costs and Overheads by Going Standard with SQL Server 2019

Ten Lifestyle Group are at the cutting edge of the lifestyle concierge market. A collaborative approach with xTEN helps them stay there.

Gillian Sharma, xTEN Leeds
Gillian Sharma

Jul 2020

xTEN's client Webtrend Optimize's team

Migrating to Azure for Webtrends Optimize

Webtrends Optimize were at a pivotal moment when they engaged us for assistance. Post-acquisition, there was a requirement to migrate data quickly and efficiently from the source to a new destination.

Tracie Binks, Developer at xTEN
Tracie Binks

May 2020

Experience is Key in Rapid Solution for International Retailer's POS Problems

Our goal was to work with the inhouse team to understand their experience and where our specialisms could plug the holes. We needed to quickly diagnose and resolve the issue.

Tracie Binks, Developer at xTEN
Tracie Binks

May 2020

xTEN's client Ten Office team

Speed and Reliability for Ten as They Opt for Our Managed SQL Server Service

Ten Lifestyle Group are a life management company who offer travel and lifestyle concierge services, bespoke loyalty programmes and tailored experiences to their clients. Their 1000+ man team are spread over 22 countries and speak 26 different languages.

Tracie Binks, Software Developer at xTEN Leeds
Tracie Binks

Jul 2020

woman walking on a pathway with luggage

Reducing Response Times by 90% and Optimising Estate Performance With Youtravel.com

YouTravel.com is a leading accommodation-only supplier who work with travel agents and tour operators to supply them with the very best quality hotels and resorts around the world. The company operates out of eight countries across Europe as well as having a presence in Russia and has over 8,000 accommodations under their portfolio.

Tracie Binks, Developer at xTEN
Tracie Binks

Mar 2017

Optimisation Results in a 5000x Performance Improvement

JacTravel wanted to speed up their transactions to improve customer service and increase their opportunity for bookings. They were familiar with xTEN’s experience with high-transaction SQL Server estates so enlisted our support.

Tracie Binks, Developer at xTEN
Tracie Binks

Jan 2017

Putting the Ground Work in Pays off for Totalstay

Totalstay were experiencing exponential growth, but the infrastructure couldn’t deal with the increased rate of queries. Our objective was to investigate the existing issues before migrating the servers and alleviating inefficiencies that were impeding the company’s potential for growth.

Tracie Binks, Software Developer at xTEN Leeds
Tracie Binks

Nov 2016

xTEN's client Low Cost Travel Group's team

Improving Search Times for Low Cost Travel Group

Low Cost Travel Group, an online travel agent, needed their infrastructure to work harder and smarter.

Gillian Johnson, xTEN Leeds
Gillian Johnson

Jul 2016

xTEN's client Audley's Office

Reducing the Impact of Downtime With Audley Travel

Audley Travel is a Tour Operator providing high quality, tailor-made holidays. As the company was expanding quickly with multiple offices around the world, their aim was to improve resilience and improve their procedures in the event of unexpected downtime.

Gillian Sharma, xTEN Leeds
Gillian Johnson

May 2016

Efficiency Now and for the Future With a Database Review

This company was in a state of growth where the client base was increasing exponentially. Good news for the business meant bad news for a vital reporting process and the time it was taking to refresh. Our aim was to get them to optimum efficiency.

Gillian Sharma, xTEN Leeds
Gillian Johnson

Mar 2016